Coronavirus (COVID-19)

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Please continue to order repeat Prescriptions via Patient Access

Welcome to Wells City Practice

Stay Well Somerset

The NHS is still here for you

It's safe to visit your GP Practice, but please call us first or go online.




Stop Press

If you have recently had a hospital appointment delayed:

We were sorry to hear that your hospital appointment has been delayed. Covid restrictions mean that most people are having to wait longer for their outpatient appointments, tests and operations. All our referrals are graded by the relevant consultant team. We have no say about when the consultants allocate their appointments which is based on their judgement of the urgency of the clinical need.

Many patients are contacting us asking for letters to be sent to help speed up their appointment. You will see that this is something we are unable to do for the reasons explained above.

However, if you think your symptoms have changed and your need is now urgent, do please write a letter or email detailing why you think so which we can forward to the relevant specialist team. The more detail you include the better.

If you are very concerned then do please get in touch with us for an appointment which, under current NHS regulations, will be a phone call or other remote consultation in the first instance but which can be face-to-face if needs be.

Wells Coronavirus Network

The community of Wells has come together to support those who are facing difficulties due to the current emergency.   If you need help with the following:

  • Shopping for Food or Supplies
  • Collecting Medicines or Prescriptions
  • Companionship Call

Our website is at and you can email at


We can now contact you by text message

Let us tell you about...

Regular checkups
Medication reviews
Vaccination reminders
...and your appointment

Sign Up Here


Other News and Information

Flu Clinics

We still have vaccinations available for all eligible patients. 

We are now able to offer these appointments to the following patients:

  • All people aged 65 and over 
  • Those in at risk Groups, with some medical conditions including diabetes, COPD, heart failure and asthma
  • People who were required to shield from coronavirus and anyone they live with
  • Pregnant women
  • Health and care staff (and other carers group)
  • People aged 50 to 64

If you fall into any of the above categories then please telephone reception for an appointment on 01749 601333.

Please note that you should not arrive early for your appointment and wherever possible you should come alone. You may need to queue,  possibly outside and there will be limited seating available. You should not attend if you are showing any symptoms of Covid, or if you are isolating due to contact with a potential or actual Covid case. You will need to wear a face covering when you attend unless there is a confirmed reason why you can’t, in which case you will be provided with a face shield.

We have a new vaccine available for those patients aged between 18 and 64. If you would like more information about this before you come for your vaccination please follow this link.

Flublok Patient Information Leaflet  


Additional GPs to join the practice

We are delighted to announce that as of September 7th 2020, we have 2 new, additional GPs joining the team at Wells City Practice. 

Dr Michaela Murray will be joining us as a GP Partner and will be doing 6 clinical sessions at the practice (this equates to 3 whole days). Michaela has been a Salaried GP for several years, most recently at Chew Medical Practice. She will bring many skills to the practice, in particular, expertise in fitting Long Acting Reversible Contraception devices such as the coil and implant. Michaela is looking forward to joining our Partnership and we are thrilled to have her as a new GP Partner.

Dr Helen Bowers is currently a Salaried GP at a practice in Weston and will be joining us as a 5 session Salaried doctor (this equates to 2 1/2 days). Helen is also a very experienced GP and will be an excellent addition to our team. She too is looking forward to joining us and will have much to add to the skill mix here at Wells City Practice.

With an ever increasing patient list size and the numerous, on going challenges that we all face in the NHS, we feel this exciting development is happening at the right time and will allow us to continue to further improve and develop our services to our patients.


Get the

Improved Access at Glastonbury, Street and Wells

The Surgeries of Glastonbury, Street and Wells will be jointly providing improved access to our combined list of 52,000 patients.

Each Surgery will be providing:

  • Extended hours from 6.30pm to 8pm on selected week-nights
  • Saturday mornings opening from 8am to 10am in rotation

The appointments available will be a mixture of GP, Nurse Practitioner and Practice Nurse.   Some routine procedures, currently undertaken during the week, will also be moved to Saturday mornings.

Five practices offering improved accessImproved Access


Health Connections Mendip

Health Connections Mendip is a new health and wellbeing service available to patients. Patients can talk to a health connector at the surgery to find out about local activities, support and services Health Connections MendipHealth Connections Mendip available, and can also arrange one-to-one appointments to speak to a Connector. During these appointments a Health Connector will listen to your health story and assist you with setting health-related goals which are meaningful to you. Health Connectors also support you to make positive changes that last. You can also access the service by telephone on 01373 468 368, email at or visit us at:
Health Connections Mendip page
Mendip Directory of Services


Click below to watch a documentary about Health Connections Mendip:


Somerset Survivors

Do you want to talk to someone about domestic abuse?

Contact the Somerset Domestic Abuse Support helpline: 0800 69 49 999

Further information can be found on the Somerset Survivors website.


Somerset Choices

Local services and information to help you choose the right care and support.  Visit the Somerset Choices website.

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Contact the Practice

To access one of our many contact forms please click below.

Self Help Advice and Tools

Patient Access

Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.


The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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