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Welcome to Wells City Practice

Wells City Practice

 

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FLU VACCINATION CLINICS

Our next clinic for any patients who are due a flu vaccinaton is on Saturday 6th October

Please contact reception to make an appointment.

Patient Notice

Wells City Practice does not offer a walk in service for patients. We do have a system in place for patients who feel that they need to be seen urgently and we can offer some "same day" appointments.

If you feel that you need to see a GP urgently please contact reception who will add you to our triage appointment list. The duty doctor will telephone you and if they agree that you need to be seen you will be given an appointment time for later that day.

If you just turn up at the practice then you may possibly be seen,  but this will likely incur a long wait as the duty doctor will be telephoning and seeing patients who have followed the process above.

 

Sign up to Safety

For a Practice Progress report click here

You can now view your medical records online click here for more information

Did you know we can now confirm the date and time of your appointments via SMS messaging. If you would like to know more please click here.

 

General News

Our current news stories include:

  • Training Practice status
  • More information on caring for someone
  • Influence the way your doctor's surgery is run
    Read more...

 

Other News and Information

On-line Services

Appointments and Prescription Service and View Medical Record

You can now view your medical record, book your next appointment, or order your repeat prescription online using Patient Access. Available 24 hours a day, whether you're at home or work, it's especially useful when the practice is closed or telephone lines are busy. Click here to register online or use the service.

 

Improved Access

You can now access routine appointments in the evening and at the weekend if you are registered with a Somerset GP.

Wells City Practice, Park Medical Practice, Grove House Surgery, Oakhill Surgery and Wells Heath Centre are coming together to provide clinic time until 8pm Monday to Friday and also on Saturday mornings 9am - 11am. Any patient registered with one of these surgeries can request an appointment.

Each surgery will take turns in offering a late night clinic throughout the week and on Saturdays. Health staff working evenings and weekends will have access to your medical records and will be able to provide the same high standard of care as patients would expect during normal opening times. Your record will only ever be accessed with your consent and all information will be kept confidential.

How do I make an Appointment

You can contact the reception team at your practice to book a routine, telephone or same day appointment where you can be seen at any of the five practices.

To book a Saturday appointment at Wells City Practice please speak to one of our receptionists during normal opening hours

You can also book same day, routine or telephone appointments online via Patient Access.

To book a same day appointment at any of the other practices on a Saturday morning ONLY, please contact the practice providing the session that day (see the rota by clicking the link below).

To view which practice is providing evening and Saturday appointments please see the rota.

Please click here to view available Improved Access appointments.

Where does the Appointment take place

The receptionist will advise you of the time and location of your appointment.

You may need to attend your appointment at a neighbouring GP surgery, but you will be advised at the time of booking if you are unable to see a GP or health professional of your choice.

Contact details for the surgeries are as follows:

  • Wells City Practice - 01749 836650
  • Wells Health Centre - 01749 672137
  • Grove House Surgery - 01749 342863
  • Park Medical Practice - 01749 334383
  • Oakhill Surgery - 01749 840233

Frequently Asked Questions about Improved Access

There is an FAQ sheet that has been compiled by Somerset CCG; you can download a copy here.

 

Patient Participation Group

Did you know we have a Patient Participation Group?

In order to improve the service we offer, we have set up a Patient Participation Group that meets every 2 months at 6.30pm at the Surgery. If you are interested in joining or would like more information please email us at Patient.Group@wellscitypractice.nhs.uk.

Click here to read our latest newsletter

More Information

 

Public Health England’s national campaign: Keep Antibiotics Working

On Monday 23rd October, Public Health England (PHE) launches a national campaign ‘Keep Antibiotics Working’ highlighting that taking antibiotics when you don’t need them puts you and your family at risk. To help keep antibiotics working you are urged to always take your doctor or nurse’s advice on antibiotics. Please watch the video below:

 

Primary Care research

Wells City Practice is involved in Primary Care research. Occasionally you may be asked if you would like to take part. If you would like to know more information about how important this is visit. Click here to see.

 

Health Connections Mendip

Health Connections Mendip is a new health and wellbeing service available to patients. Patients can talk to a health connector at the surgery to find out about local activities, support and services Health Connections MendipHealth Connections Mendip available, and can also arrange one-to-one appointments to speak to a Connector. During these appointments a Health Connector will listen to your health story and assist you with setting health-related goals which are meaningful to you. Health Connectors also support you to make positive changes that last. You can also access the service by telephone on 01373 468 368, email at mendip.healthconnections@nhs.net or visit us at: www.healthconnectionsmendip.org.
Click here for our Health Connections Mendip page.
Click here for the Mendip Directory of Services.

 

Click below to watch a documentary about Health Connections Mendip:

 

HANDi Mobile Applications:

Click for Apple Appstore or Google Playstore.

HANDi app

Somerset Choices

 

Somerset Choices

Local services and information to help you choose the right care and support.  Click here to visit the Somerset Choices website.

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Self Help Advice and Tools

Self Help Advice and Tools

Patient Access

Patient Access

Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.

NHS 111

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Friends and Family Test

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment?  Please spend 2 minutes to take the Friends and Family Test.

NHS Website

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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