Coronavirus (COVID-19)

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Please also see our COVID-19 information page

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Please continue to order repeat Prescriptions via Patient Access

Welcome to Wells City Practice

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Use of your Data

A new service from NHS Digital is being put into place which will more efficiently collect primary care data and make it available for better planning of healthcare services and for use in medical research.

NHS Digital has been collecting data from GPs to meet bespoke data requests for these purposes for over ten years, through its trusted General Practice Extraction Service  (GPES). This system is now being replaced with their new General Practice Data for Planning and Research (GPDPR) service, a broader general-purpose collection which will enable faster access to pseudonymised patient data for planners and researchers who may be organisations outside of the NHS. You can read more about this here: Improved collection of GP data launched - NHS Digital

There are two types of opt out available to you:

*I am content for my information to be used within the NHS as it has been previously but I do not want it shared with a third party*

If you are content for your information to continue to be sent to NHS Digital to help with future planning for the NHS, but you do not want your information to be shared with other third parties, such as universities, charities and pharmaceutical companies, then you need to complete the National Data Opt Out and you can do this here: https://digital.nhs.uk/services/national-data-opt-out

*I do not want my information shared with anyone outside of my own Practice, except in relation to my own care*

This is not a new opt out and has always been an option for patients upon registration.

Many of our patients already have a Type 1 opt out in place and this will not need to be renewed as it will remain as you have previously requested.

However, if you did not request this opt out initially, but want to change now, then we are happy to do this for you.  

If you are unsure if you have a Type 1 opt out but want one, please do not contact us to check, we do not have the staff available to answer calls such as this and want to keep our phone lines open for those in clinical need.

Instead, please follow the instructions below:

If you do not want your identifiable data to be shared outside your own Practice, except for your own care, you can opt out at any time by requesting that we record your preference, this is called a Type 1 opt out and you can do this by collecting a form from reception or contacting us via email by clicking somccg.wells-citypractice@nhs.net and heading your email ‘Type 1 Opt Out’

You can download the Type 1 Opt Out form here 

If you are only doing a Type 1 opt out and not the National Data Opt Out above, then you will need to do this by 23rd June 2021 if you wish to avoid your information to be sent to NHS Digital for their first extraction with new parameters, which begins on 1st July 2021.

More information and our updated Privacy Notice can  be found here.

We are recruiting! 

Please see our recruitment page for more information.

Infomation from Somerset CCG

As a way of highlighting the increase in our workload we would like to share some information that came through from James Rimmer who is the Chief Executive of Somerset CCG:

"Over the past few weeks, there has been a significant increase in demand across all areas of our healthcare system and in particular, acknowledge that General Practice is now busier than the pre-pandemic period. During the period Dec 19 - Feb 20 (the last full month before restrictions were in place) the activity in total was 611,748 with a monthly average of 203,916 appointments. The latest three month position (January 2021 to March 2021) shows a total of 837,357 appointments carried out across Somerset primary care with a monthly average of 279,119 appointments across our 65 practices. 47% of these were carried out as face to face appointments."

We are working very hard to keep up with this extra demand so that we can continue to provide you with the best possible care whilst also keeping our patients and staff safe.

 

Covid Vaccine Status for travel

Please do not  contact the surgery enquiring about a COVID vaccination certification. We are unable to issue this certificate at the practice.

Please see here for more information. https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad

Proof of your vaccination status will be available on the NHS App, which is also valuable for accessing your health records and ordering repeat prescriptions.

The NHS App can be downloaded from here for iPhone or here for android.

Alternatively you can call the NHS helpline on 119  and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.

 

Important news about requesting repeat prescriptions

We temporarily reinstated the option to order prescriptions over the phone due to the pandemic and the need for people to stay at home. This will be stopped again as from 17th May 2021 in line with the governments next steps in the covid recovery plan. From this date you will no longer be able to request prescriptions over the telephone. This decision has been made by the GPs in the interest of patient safety.

Due to the increasing demand we are also extending our turnaround time to 5 working days. 

For more information please go to our prescriptions advice page.

 

A Message from Dr Jo Newton

Over the last couple of weeks I have received lots of good wishes, cards and gifts from the patients of Wells City Practice. I am overwhelmed by your generosity and although I am looking forward to retirement I must say that it has been a pleasure and a privilege to care for the residents of Wells for the last 20 years.

 

Practice News

As some of you will be aware Dr Jo Newton retired at the end of March this year. She will be greatly missed by her colleagues and patients alike. We are also saying a temporary “goodbye” to Dr Michaela Murray who starts her maternity leave in April and we have managed to persuade Dr Tristan Martin to come out of retirement to help cover her absence.

With these changes in GPs also comes the need to balance the GP list sizes. Most of Dr Newton’s patients will be transferred over to Dr Murray, but some of them will need to be divided between the other GPs in the practice so that there is a fair distribution of work. This will not affect our patients being able to see their GP of choice so please bear with us whilst we carry out this task, which will be after the end of March. We will keep you updated on these changes as they happen.

 

Covid Vaccination

Please support us by not calling about Covid-19 vaccinations

Don't worry if you haven't heard from us yet, we will be in touch directly to arrange your vaccination appointment when the time is right.

Thank you.

 

National Covid-19 vaccination programme - Update

NHS COVID-19 vaccination programme update

Our GP-led local vaccination service is providing vaccinations to people in cohorts 1-9 and this will continue, as we focus on delivering our second doses.

We won’t be providing a vaccination service for people aged 18 to 49 when they become eligible. If you are in this cohort, you will be able to get your vaccination at other local vaccination services including community pharmacies, large vaccination centres and participating GP-led community locations.  

What this means for you?

Cohorts 1-9

Includes those aged 50 and over, health and care workers, unpaid carers and those with a health condition that puts them at greater risk.
We are continuing to book in people in cohorts 1-9 who have not yet been vaccinated for their first dose and we will carry on doing this to make sure that no-one is left behind.

If you are eligible and haven’t had your first dose yet, please contact the practice now to make your appointment.

We will be able to give the second dose to everyone who has had their first dose of the vaccine with us. We will invite you for your second dose when this is due.

Cohorts 10-12

People aged 18 to 49

Vaccinations have been delivered according to priority groups identified by the Joint Committee of Vaccination and Immunisation (JCVI).

If you are aged 18 to 49, you will be contacted by the NHS when it is your turn and you will be able to choose from a range of local vaccination services including community pharmacies, large vaccination centres and participating GP-led community locations.


When your age group becomes eligible, you will be able to book your vaccine and choose a local service through the national booking service at www.nhs.uk/covid-vaccination or by phoning 119.

Please do not contact us to get an appointment. Information on the vaccine is available on the NHS.UK website. 

  

Germ Defence - Advice to help protect your home from COVID-19

A research study with 20,000 people found:

People who read the advice in Germ Defence are less likely to catch viruses

If they do become ill, the illness is likely to be less severe

It only takes 10 minutes to complete, please click the link below.

Germ Defence Study

 

Public Health England Vitamin D Supplies and prescribed Medication

In response to the announcement that public health England will be supplying many extremely vulnerable people with Vitamin D tablets to reduce the risk of deficiency over the winter, the Prescribers at surgeries in West Mendip Primary Care Network would like to share the following advice:

If you are currently prescribed Calcium and Vitamin D tablets, or vitamin D tablets, continue to take these. You do not need to take any additional supplements supplied by Public health England, as long as your tablets contain at least 400units (10mcg Vitamin D)- all prescribed ones should contain these levels.

If you buy vitamin D over the counter, you can continue to take these, or take the nationally supplied ones, as long as the ones you have are at least 400units (10mcg).

You are safe to take vitamin D tablets with most prescribed medication- however if you are taking Digoxin you may need extra monitoring- please contact your GP.

If you develop any unusual symptoms after starting Vitamin D and are taking other medication, please contact your prescriber, though we expect this to be very rare.

If you accidentally take both prescribed vitamin D and public health England supplied vitamin D, there are likely to be no ill effects, however you can discuss this with your community pharmacy and they can check the amounts you have taken.

 

If you have recently had a hospital appointment delayed:

We were sorry to hear that your hospital appointment has been delayed. Covid restrictions mean that most people are having to wait longer for their outpatient appointments, tests and operations. All our referrals are graded by the relevant consultant team. We have no say about when the consultants allocate their appointments which is based on their judgement of the urgency of the clinical need.

Many patients are contacting us asking for letters to be sent to help speed up their appointment. You will see that this is something we are unable to do for the reasons explained above.

However, if you think your symptoms have changed and your need is now urgent, do please write a letter or email detailing why you think so which we can forward to the relevant specialist team. The more detail you include the better.

If you are very concerned then do please get in touch with us for an appointment which, under current NHS regulations, will be a phone call or other remote consultation in the first instance but which can be face-to-face if needs be.

 

Wells Coronavirus Network

The community of Wells has come together to support those who are facing difficulties due to the current emergency.   If you need help with the following:

  • Shopping for Food or Supplies
  • Collecting Medicines or Prescriptions
  • Companionship Call

Our website is at helpwells.co.uk and you can email at hello@helpwells.co.uk

 

Stay Well Somerset

The NHS is still here for you

It's safe to visit your GP Practice, but please call us first or go online.

 

#StayWellSomerset

 

Other News and Information

 

 

 

 

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Improved Access at Glastonbury, Street and Wells

The Surgeries of Glastonbury, Street and Wells will be jointly providing improved access to our combined list of 52,000 patients.

Each Surgery will be providing:

  • Extended hours from 6.30pm to 8pm on selected week-nights
  • Saturday mornings opening from 8am to 10am in rotation

The appointments available will be a mixture of GP, Nurse Practitioner and Practice Nurse.   Some routine procedures, currently undertaken during the week, will also be moved to Saturday mornings.

Five practices offering improved accessImproved Access

 

Health Connections Mendip

Health Connections Mendip is a new health and wellbeing service available to patients. Patients can talk to a health connector at the surgery to find out about local activities, support and services Health Connections MendipHealth Connections Mendip available, and can also arrange one-to-one appointments to speak to a Connector. During these appointments a Health Connector will listen to your health story and assist you with setting health-related goals which are meaningful to you. Health Connectors also support you to make positive changes that last. You can also access the service by telephone on 01373 468 368, email at mendip.healthconnections@nhs.net or visit us at: www.healthconnectionsmendip.org.
Health Connections Mendip page
Mendip Directory of Services

 

Click below to watch a documentary about Health Connections Mendip:

 

Somerset Survivors

Do you want to talk to someone about domestic abuse?

Contact the Somerset Domestic Abuse Support helpline: 0800 69 49 999

Further information can be found on the Somerset Survivors website.

 

Somerset Choices

Local services and information to help you choose the right care and support.  Visit the Somerset Choices website.

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