Please be aware that as from 1st March 2019 you will no longer be able to request prescriptions over the telephone. This decision has been made by the GPs in the interest of patient safety.

Your options to order your prescriptions will be:

Sign up for patient access which allows you to book and cancel appointments, view your medical records and request repeat prescriptions. Ask a receptionist for a form to complete.

At the Surgery
Put your request in the letterbox by reception or hand it to one of the team.

At your local pharmacy

Most pharmacies offer a repeat prescription service for ordering your regular medication. Pop in and see them to find out more but please be aware that you will not be able to telephone your request through to them.


Ordering Your Prescription

Please order repeat prescriptions by one of the following methods (in order of preference):

1) By placing your counterfoil marked with your requirements in the repeat prescriptions box in Reception.

2) By posting your counterfoil marked with your requirements to the surgery with a stamped addressed envelope for us to post the prescription back to you.

3) By faxing your requirements to us on (01749) 671492.

4) You can now order your Repeat Prescriptions on-line by clicking here.

Prescriptions requested will be available for collection two working days after placing your order.

Prescriptions requested on Friday will be available on Tuesday.

Please ensure you give us the name and the strength of the medication you require along with the dosage. These details are shown on your prescription counterfoil.

Prescriptions can be collected by the local chemists where patients have made previous arrangements. Please contact your chemist for further details.

Repeat prescriptions are generated by computer with a side slip for you to keep, listing your medication. Please reserve this for ordering your repeat prescription a few days before you need further supplies.

When you need a repeat of your medication, tick or circle the items needed, and post it through the box in Reception at the Medical Centre, or post, or fax, it to the surgery on (01749) 671492.

The prescription line is open Monday - Friday between 8am and 6:30pm Monday to Friday

If there are any unusual requests, please explain these fully on the form, to avoid any delays.

There are blank prescription request forms held at reception for completion, for any other prescription requests.

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