Please be aware that as from 1st March 2019 you will no longer be able to request prescriptions over the telephone. This decision has been made by the GPs in the interest of patient safety.
Your options to order your prescriptions are:
Sign up for patient access which allows you to book and cancel appointments, view your medical records and request repeat prescriptions. Ask a receptionist for a form to complete.
We now have a dedicated email address for ordering prescriptions.
Please note this email address can only be used for ordering prescriptions anything other than prescriptions will not be dealt with.
At the Surgery
Put your request in the letterbox by reception or hand it to one of the team.
At your local pharmacy
Most pharmacies offer a repeat prescription service for ordering your regular medication. Pop in and see them to find out more but please be aware that you will not be able to telephone your request through to them.
Ordering Your Prescription
Please order repeat prescriptions by one of the following methods (in order of preference):
1) By placing your counterfoil marked with your requirements in the repeat prescriptions box in Reception.
2) By posting your counterfoil marked with your requirements to the surgery with a stamped addressed envelope for us to post the prescription back to you.
3) By faxing your requirements to us on (01749) 671492.
4) By emaling your request to the surgery using our dedicated email address email@example.com
5) You can now order your Repeat Prescriptions on-line by clicking here.
Prescriptions requested to collect from the surgery will be ready for collection two working days after placing your order.
Prescriptions requested to go to a pharmacy will take longer. you will need to contact the pharmacy for further details.
Please ensure you give us the name and the strength of the medication you require along with the dosage. These details are shown on your prescription counterfoil.
Prescriptions can be collected by the local chemists where patients have made previous arrangements. Please contact your chemist for further details.
Repeat prescriptions are generated by computer with a side slip for you to keep, listing your medication. Please reserve this for ordering your repeat prescription a few days before you need further supplies.
If there are any unusual requests, please explain these fully on the form, to avoid any delays.
There are blank prescription request forms held at reception for completion, for any other prescription requests.
To access one of our many contact forms please click below.
Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.
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